Sample FAQ
Are your products made in Taiwan?
Yes, all our products are 100% made in Taiwan.
Could I buy a few samples?
Yes, we accept sample orders.
Please note: One sample charge will be deducted from your future full-container order.
Payment FAQ
How about your company's method of payment?
Telegraphic Transfer payment from bank organization.
Could you accept the letter of credit from the international bank?
Yes, we accept the irrevocable letter of credit as sight from part international bank if we have OEM/ODM cooperation agreement.
Delivery FAQ
What's your trading term?
F.O.B./ ExWork / C.& F. are fine.
How about your delivery of my medical product order?
50 days after receiving your deposit T/T payment.
Maintenance FAQ
What is the warranty period?
We offer one-year warranty service.
How to apply for the warranty service?
Kindly fill in the application form through the following link:
https://www.medical-bed.com/en/contact/application-for-after-service
